LoveMizu® Legal & Compliance Pages
This website and our services are intended for users aged 16 and over.
1. Privacy Policy
Effective Date: [15/02/2026]
At LoveMizu®, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect the following types of information:
• Contact Information: name, email address, telephone number, and postal address.
• Payment Information: billing and shipping details, and payment method details (processed securely via third-party payment providers).
• Order Information: details of the products you purchase.
• Communications: information you provide when contacting us (emails, forms, reviews).
• Device & Usage Information: IP address, browser type, and cookie data (see our Cookie Policy).
How We Use Your Information
We use your information to:
• Process and deliver orders.
• Respond to enquiries and requests.
• Improve our website, products, and customer experience.
• Send updates, offers, or newsletters (if you have opted in).
• Comply with legal obligations and prevent fraud or misuse.
How We Share Information
We only share your personal information when necessary:
• Service Providers: payment processors, couriers, and email providers.
• Legal Compliance: if required by law, regulation, or legal process.
• Business Transfers: in the event of a merger, sale, or transfer of our business, information may be shared under the same terms.
International Transfers: If your data is transferred outside the UK (e.g. to hosting or payment providers), we will ensure appropriate safeguards are in place in line with UK GDPR.
Your Rights
Under UK GDPR, you have rights including the right to:
• Access a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (where legally permitted).
• Withdraw consent for marketing communications.
• Object to certain processing.
To exercise these rights, contact us at [Insert Contact Email/Link].
Data Security
We implement reasonable technical and organisational measures to protect your data. However, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined or as required by law (e.g. tax and accounting).
Updates to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will post an updated version on our website. Please check back periodically.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect data from children under 16. If you believe your child has provided us with personal data, please contact us. We will review and delete it if necessary.
Sharing Your Information
We share information only with trusted third parties:
• Payment processors (e.g. Stripe, PayPal)
• Delivery couriers
• Website hosting and analytics providers
We never sell your data to third parties.
Contact Us
📮 [Office 14573 182-184 High Street North, East Ham, London, E6 2JA]
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2. Terms & Conditions of Sale
Effective Date: [15/02/2026]
These Terms govern your use of the LoveMizu® website and the purchase of our products.
Company Details
LoveMizu® is a trading name of [Love Mizu Ltd], registered in England & Wales (Company No. [16659161]).
Products
We make every effort to display products accurately. Colours and designs may vary slightly due to screen settings.
Orders
All orders are subject to acceptance and availability. You will receive an email confirmation once your order is placed.
Prices & Payment
• Prices are listed in GBP (£) and include VAT where applicable.
• Payment must be made securely at checkout.
Delivery
• We deliver within the UK and internationally (where available).
• Delivery times are estimates only.
Returns & Cancellations
• You have 14 days from delivery to cancel under the Consumer Contracts Regulations.
• Full details are in our [Returns & Refunds Policy].
Liability
• LoveMizu® is not liable for misuse of our products.
• Our liability is limited to the purchase price of the product.
Governing Law
These Terms are governed by the laws of England & Wales.
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3. Returns & Refunds Policy
Effective Date: [15/02/2026]
We want you to love your LoveMizu® purchase. If not, you may return it under the following terms:
Your Right to Cancel
• You have 14 days from delivery to cancel your order.
• To cancel, email us at [Lovemizu.uk@hotmail.com].
Returns Process
• Items must be unused, in original packaging, and returned within 14 days of notification.
• Return address: [Insert Returns Address].
• Customers are responsible for return postage unless the item is faulty.
Refunds
• Refunds will be processed within 14 days of receiving the returned item.
• Refunds are issued to the original payment method.
Exceptions
We cannot accept returns for:
• Items that have been used or damaged by the customer.
• Personalised/customised items.
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4. Cookie Policy
Effective Date: [15/02/2026]
LoveMizu® uses cookies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when visiting our site.
Types of Cookies We Use
• Essential cookies: required for checkout and security.
• Analytics cookies: to monitor site performance (e.g. Google Analytics).
• Marketing cookies: used only with consent.
Managing Cookies
You can manage or disable cookies in your browser settings. Some features may not function without them.
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5. Contact Us
📧 Email: [Lovemizu.uk@hotmail.com]
📮 Address: [Office 14573 182-184 High Street North, East Ham, London, E6 2JA]
☎️ Phone: [02034322912]
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LoveMizu® Glass bottle Product Safety Disclaimer
Product Safety Information
• Designed for cold and room-temperature drinks only.
• Do not use with boiling or very hot liquids (glass may crack).
• Hand wash recommended. If dishwasher safe, use the top rack only.
• Avoid dropping or impact — glass may break if mishandled.
• Do not freeze the bottle when full.
• Keep out of reach of small children when filled.
Disclaimer
1. LoveMizu® accepts no liability for damage or injury caused by misuse of the product, including but not limited to use with boiling liquids, freezing, or impact damage. Handle glassware with care.
2. While we take reasonable measures to protect your data, LoveMizu® is not liable for any unauthorised access, disclosure, or misuse of data beyond our control.
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